Store Policy
​1. General Policy
- Our store is dedicated to providing high-quality feminine care products. We strive to ensure every customer has a positive shopping experience with us.
- By shopping with us, you agree to abide by the following terms and conditions.
2. Privacy Policy
- We are committed to protecting your privacy. Personal information collected during your shopping experience will be used solely for order processing, shipping, and customer service.
- We do not share, sell, or distribute your personal information to third parties without your consent, except as required by law.
- For more information, please review our detailed Privacy Policy.
3. Payment Methods
- We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods.
- All transactions are processed through secure payment gateways to ensure your information is protected.
4. Pricing and Promotions
- All prices are listed in USD and are subject to change without notice.
- Promotional offers and discounts are subject to specific terms and conditions. We reserve the right to modify or cancel promotions at any time.
- Discounts cannot be combined unless otherwise stated.
5. Product Availability
- Product availability is subject to change without notice. We strive to keep our inventory updated, but certain items may become unavailable or discontinued.
- In the event a product is out of stock, we will notify you and provide an estimated restock date or offer an alternative product.
6. Order Cancellation
- You may cancel your order within 24 hours of placing it by contacting our customer service team.
- After 24 hours, orders cannot be canceled as they may already be in the processing or shipping stages.
7. Shipping Policy
- Orders are processed and shipped within 1-2 business days. Delivery times vary based on the chosen shipping method.
- We offer standard, expedited, and overnight shipping options. International shipping is available to select destinations.
- Customers are responsible for any customs duties, taxes, or fees for international shipments.
8. Return and Exchange Policy
- We accept returns within 30 days of purchase for unused, unopened products in their original packaging.
- Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
- Refunds will be processed within 7-10 business days of receiving the returned item. We do not offer direct exchanges.
9. Damaged or Defective Products
- If you receive a damaged or defective product, please contact our customer service team within 7 days of receipt.
- We will arrange for a replacement or issue a full refund, including shipping costs.
10. Customer Service
- Our customer service team is available to assist you with any questions, concerns, or issues.
- You can reach us at [customer service email] or [customer service phone number] during business hours.
11. Changes to Policies
- We reserve the right to update or modify our store policies at any time without prior notice.
- Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised policies.
12. Contact Information
- For any inquiries, please contact us at care@mynanicare.com or 754-230-2060